Operations Manager

Account ManagementNew York, New York

In the journey of life, your career should make a difference.

At Inizio Evoke, we come together—to do the best work, in the best possible place. We're all in. Because it's everyone's role to make health more human™.

The Role:

On a daily basis, the Operations Manager for our Center of Excellence (COE) team works directly with our Account and Submission teams to complete multiple digital projects across the agency. The COE works with our teams in coordination and tactical execution of advertising for clients. You will meaningfully contribute to the life cycle of engaging digital tactics for healthcare advertising.

You will be customer-focused, highly organized, energetic and enthusiastic, passionate about efficient delivery of healthcare communications. This is a remote role and will report into a Senior Operations Manager.

You will:

  • Manage the full range of digital deliverables (email, web banners, websites, Veeva, social media) through final delivery
  • Prepare and QC digital tactic submissions through go live
  • Review prepared tactics and provides real-time feedback to ensure continued quality work produced
  • Liaise with company partners and team members to ensure projects route and deploy efficiently and compliantly
  • Partner with account management to ensure the project team is aligned on project requirements.
  • Perform digital QA, ensure all updates work correctly
  • Partner with vendors to ensure specs and project parameters are followed
  • Partner with team members to create unique solutions when needed
  • Interact with clients to relay project plan, timing, and potential risks
  • Bring superb internal and external communication skills (verbal, written, listening)
  • Independently complete responsibilities with a high level of comfort working in virtual environment


  • 1+ years of project management experience
  • Bachelor's degree, or equivalent work experience
  • Comfort using digital routing platforms, such as Workfront, JIRA, content management systems, or similar project management tools
  • Ability to complete responsibilities with a high level of comfort working in a remote environment
  • Familiarity with the pharma, healthcare, or similar industry a plus

Inizio Evoke provides an exciting and flexible work environment, great compensation packages and outstanding company paid benefits including medical, dental, 401(k), tuition reimbursement and flexible time off.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

The base salary range represents the low and high end of the salary range for this position. This range may differ based on your experience and skill set, geographic location, and cost of living considerations. We consider compensation more than just a base salary – that’s why we also offer an exceptional range of flexible benefits, personal support and tailored learning and development opportunities all designed to help you realize your full potential both in life and at work.
$55,000$70,000 USD