Group Account Director

Account ManagementCary, North Carolina

In the journey of life, your career should make a difference.

At Inizio Evoke, we come together—to do the best work, in the best possible place. We’re all in. Because it’s everyone’s role to make health more human™.

The Opportunity:

We are seeking a Group Account Director to join our dynamic agency. You will help us to reach our goals.

 

You Will:

  • Execution: 

    • Is the daily account lead and have proactive, daily client communications  

    • Is accountable for the impeccable delivery of multiple large, high-value client projects  

    • Ensure junior team members are delivering quality account management deliverables such as weekly client status reports and meetings, accurate and actionable contact reports. 

    • Lead productive and informed project kickoffs, holding all team members responsible for providing required documentation. 

    • Ensure that appropriate team members are experts in our clients’ Medical/Legal/Regulatory review processes and ensures clean submissions with previous learnings applied, offers MLR solutions to clients to further increase the value proposition. 

    • Is accountable for the client’s total budget by having proactive, ongoing conversations with the project management team and clients/VP. 

    • Work with project management to establish forecasts and ensures that financial goals are met/exceeded. 

    • Can deploy the right resources at the right time, while remaining profitable 

    • Works to exceed quarterly and yearly financial goals. 

    • With project management, is responsible for the development and presentation of SOWs. 

    • Participates in new business opportunities and attends pitches 

     

    Client Relationship Management: 

    • Foster a stronger relationship with direct clients and creating new, and more senior relationships across the brand, including live interactions as much as possible.  

    • Is always looking for ways to better serve the client, to grow their business, and grow the business. 

    • Gain the trust of the client and more senior members of the client team and can receive team feedback for service optimization. 

    • Is not afraid of having the ‘tough’ conversations, but instead handle them with grace and dignity 

    Strategy: 

    • With the strategy and creative teams, leads brand planning process 

    • Is an expert in all aspects of our clients’ business, being able to speak to the category, across channels, and across targets – and to the larger internal teams  

    • Lead the development and presentation of the project brief and with the strategy and creative teams, owns the development of creative/strategic briefs and associated processes.  

    • Work directly with the strategy and analytics teams to assess program performance and to identify new and optimization opportunities.  

     

    You Have:

    • 9-12 years of experience managing healthcare/pharmaceutical marketing accounts  

    • At least 7 years of agency and/or pharmaceutical side experience required 

    • HCP marketing experience required

    • Multichannel marketing experience 

    • Demonstrated ability to develop, grow, and extend a meaningful client relationship 

    • Demonstrated ability to identify and act upon growth opportunities 

    • Exhibits forward thinking and is solution oriented (internally and externally)  

    • A clear understanding of the multidisciplinary team and when to engage resources 

    • Impeccable attention to detail and self-accountability 

    • Willingness to learn, recognizing there’s always more to learn 

    • Organizational skills with the ability to manage multiple projects on time while also being engaged in new business opportunities or similar 

    • Masterful communicator with a combination of listening, speaking, and business writing skills, knows when to pick up the phone, when to be at the client, when to email 

       

       

Our Benefits:

 
  • Medical

  • Dental

  • Vision

  • Flexible Vacation

  • 401K

About Inizio Evoke Drive:

We are a full-service agency with 25 years of history supporting pharmaceutical and life science clients in optimizing patient outcomes through behavioral science. We apply a unique combination of behavior-change strategies, compelling creative, and purposeful use of technology to shift behaviors in our target audience, whether that be patients or HCPs