Director, Project Management

Director, Project Management 

1. OVERVIEW AND EXPECTATIONS

Our people are at the core of our business - we aim to provide each employee with a clear professional development path at Inizio Evoke Comms so they can succeed in each role. Before advancing to the next level, it is expected that employees have mastered the tasks at their current level and have already started working at, or become proficient at, certain skills/responsibilities of the next job level. Each employee is evaluated on an individual basis, so some employees may spend more or less time in certain roles, which is to be expected. Focus areas for progression to the next level are indicated at the end of this document.

1. JOB SUMMARY

The Director of Project Management will lead the successful execution of a range of client initiatives—ensuring work is delivered on time, on budget, and on strategy.

• Oversees a portfolio of complex, cross-functional projects across multiple client teams, including but not limited to ad campaigns, drug approvals, and influencer partnerships
• Owns the development, implementation, and optimization of project management processes and tools to drive consistency and efficiency across teams
• Partners closely with department leads to forecast resources, manage capacity, and balance workloads, ensuring the right people are aligned to the right work
• Anticipates project risks and leads scenario planning and mitigation efforts, especially around sensitive or high-stakes tactics
• Plays a key role in planning sessions, bringing a strategic, solutions-oriented mindset and fostering strong relationships across stakeholders
• Supports and mentors junior project managers to develop their skills, troubleshoot challenges, and ensure a high level of delivery across all projects

1. KEY RESPONSIBILITIES

Client partnership

• Acts as a key project point of contact across multiple client accounts, ensuring project delivery aligns with client objectives, timelines, and expectations
• Coordinates and facilitates status calls, preparing agendas, capturing detailed action items, and tracking follow-ups to ensure project milestones are clearly communicated and met
• Develops client-facing project documentation (e.g., timelines, workback plans, status reports) with a high level of accuracy and minimal oversight, maintaining quality and consistency under tight deadlines
• Reviews all deliverables and communications for clarity, accuracy, and alignment with client goals before distribution, ensuring a high bar for quality and attention to detail
• Effectively manages project timelines, budgets, and deliverables—communicating changes proactively and working with internal teams and external partners/vendors to keep projects on track
• Proactively provides updates on project status, flagging risks early and offering solutions without being prompted
• Demonstrates an understanding of client priorities and operating styles, adapting workflows and communication approaches to fit each account’s unique structure
• Continuously seeks ways to improve the client and internal experience—looking ahead to anticipate needs and identifying opportunities to add value through project execution
• Recognizes the impact of missed deadlines or misaligned deliverables and takes ownership of ensuring client expectations are met or exceeded at every stage
• Stays informed on client industries and areas of interest, bringing relevant insights or efficiencies to project planning and execution

Leadership and teamwork

• Demonstrates a strong commitment to continuous learning, actively contributing to team growth and operational excellence through thoughtful project planning and execution
• Shows initiative and problem-solving capabilities—independently navigating challenges when appropriate, and collaborating with team members to find effective solutions
• Effectively partners with cross-functional teams (creative, strategy, media, medical, etc.) to align on deliverables, clarify project direction, and keep timelines and expectations on track
• Models and promotes company values, helping to foster an inclusive, respectful, and supportive team culture
• Takes ownership of personal development—regularly seeking feedback and identifying areas for improvement to evolve project management skills
• Works collaboratively and constructively with internal and external teams, recognizing when to step in to help or offer support beyond formal responsibilities
• Maintains clear, consistent, and proactive communication across teams and platforms to ensure everyone is aligned on project status, priorities, and responsibilities
• Responds positively and promptly to requests from colleagues, always contributing to a culture of responsiveness and reliability
• Provides occasional operational or logistical support for broader team needs, including ad hoc tasks or special initiatives as required by leadership

Effective communication

• Clearly and confidently communicates project details, timelines, and expectations across internal teams and with clients, both in writing and verbally
• Takes initiative to lead project-related discussions during client and internal meetings, providing updates, clarifying next steps, and addressing any potential risks or blockers
• Prepares thoroughly for all meetings—bringing relevant project materials, ensuring agenda items are covered, and documenting key outcomes and actions
• Supports the creation, editing, and proofing of client-facing materials, timelines, and decks to ensure clarity, accuracy, and alignment with objectives
• Continually builds understanding of the pharmaceutical industry and client business priorities, while remaining informed on the tools and platforms commonly used
• Actively listens and synthesizes fast-moving discussions to draw connections, flag gaps, or ask thoughtful follow-up questions to ensure full understanding of client and team needs
• Fosters strong working relationships with colleagues, clients, and vendors by being proactive, solutions-oriented, and dependable in communication and execution
• Effectively manages workload by prioritizing tasks, anticipating upcoming needs, and staying ahead of deadlines—minimizing the need for follow-ups or reminders
• Tailors communication and documentation based on the audience, demonstrating a clear understanding of the nuances of pharma communications and regulatory requirements
• Understands and operates within the client’s compliance environment and review process
• Maintains strong foundational knowledge of the assigned accounts, project scopes, and client expectations, while aligning with Inizio Evoke Comms standards and practices

Business development

• Actively contributes to new business and organic growth opportunities by participating in brainstorms, offering operational insights, and identifying potential efficiencies or enhancements
• Supports the development of new business materials, including timelines, scopes of work, project plans, and resource estimates; contributes research and coordination as needed
• Takes initiative in learning internal processes, tools, and procedures to better support new client onboarding and cross-functional collaboration
• Demonstrates a strong understanding of the agency’s mission, service offerings, and project management capabilities—positioning the team as a trusted and strategic delivery partner
• Identifies ways to optimize project delivery for existing clients, contributing to retention and expansion efforts by ensuring smooth execution and high satisfaction

1. COMMERICIAL & FINANCIAL MANAGEMENT

• Consistently achieves billability goal of 90%
• Completes timesheets accurately and on time each week
• Collaborates with operations and finance teams to ensure project budgets and resourcing, are clearly defined, documented, and communicated
• Partners with external vendors to ensure work is delivered to agreed specifications, timelines, and quality standards—ensuring contracts and POs are in place prior to commissioning work
• Manages the timely processing of financial documents (e.g., purchase orders, invoices, expenses), ensuring all costs are aligned with proper job numbers and scopes
• Develops working knowledge of Inizio Evoke Comms financial tools and systems, and understands how project decisions impact financial performance and client satisfaction

1. BUSINESS SUPPORT & PERSONAL GROWTH

• Takes the initiative in seeking training on company processes/procedures
• Participates in all mandatory training sessions and identifies opportunities for additional training opportunities
• Proactively supports diversity, equity and inclusion (DEI) initiatives and actively engages in efforts to personally learn/grow and drive change at broader level
• Contributes to internal workstream and/or company initiatives as appropriate. Attends all company meetings and town halls

Work Environment & Benefits 

Inizio Evoke offers a fully remote work environment and outstanding company-paid benefits, including medical, dental, 401(k), tuition reimbursement, and flexible time off. 

We are committed to equal employment opportunities and encourage applicants from diverse backgrounds. If you're excited about this role but don't meet every qualification, we encourage you to apply—you may be the right fit for this or another role within our team. 

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. 

Don't meet every job requirement? That's okay! We are dedicated to building a diverse, inclusive, and authentic workplace. If you're excited about this role, but your experience doesn't perfectly fit every qualification, we encourage you to apply anyway. You may be just the right person for this role or others.